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We use several different couriers depending on the size and weight of your complete order, and will always do our best to get the order to you under our 'free delivery' offer. However, some delivery companies class certain parts of the UK, such as Northern Ireland, the Scottish Highlands and Islands and the likes of the Isle of Man and Isle of Wight as different prices to the rest of the UK and in some circumstances we may need to add a surcharge to your order. If this should be necessary, we will contact you regarding the issue prior to acceptance & dispatch of your order, and you will be given the option to cancel the order and receive a full refund of the delivery surcharge is not cost effective.
Delivery Type | Price |
---|---|
*Standard delivery (3-5 working days) | FREE |
**Express delivery (1-2 working days) | £2.95 |
* Our standard delivery service is based on a 3-5 working day delivery schedule.
** If you require your item to be delivered sooner, you can select our Express delivery service. Our Express delivery service is based on a 1-2 working day schedule. Express delivery orders are required to be placed before 1pm Monday to Friday (excluding public holidays) for a same day dispatch.
All items are insured during delivery. If the item appears to have damage to the outer packaging upon arrival you must sign for the item as "damaged" and contact us via email within 48 hours. We can then arrange to have the item replaced.
Deliveries are usually made between 3 and 5 working days after shipment. If the item won't fit through your letter box and can't be left safe / with a neighbor it will be returned to your local royal mail sorting office and a card will be left advising you of the steps for collection / redelivery.
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