Help Centre

Welcome to the Cheaper Online Help Centre! Here, you'll find all the information you need to make the most of your shopping experience with us.

About Us:

Cheaper Online is a leading online retailer, offering a wide range of products at unbeatable prices. We pride ourselves on our excellent customer service and fast, reliable delivery. We hope you enjoy shopping with us!

Learn more about Cheaper Online shopping


At Cheaper Online, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Simply contact our customer service team to request a return. Please note that all returned items must be in their original condition, with all tags and packaging intact.

View our warranty, returns and refund policy


We offer fast, reliable delivery to locations all around the UK. Standard shipping is free on all orders, and we also offer express shipping options for an additional fee. You'll receive a tracking number when your order is dispatched, so you can keep an eye on its progress.

View our delivery information

Terms and Conditions:

By using the Cheaper Online website, you agree to our terms and conditions. These include our policies on returns, delivery and payment. Please take a moment to read through these terms carefully, as they form a legally binding agreement between you and Cheaper Online.

View our terms and conditions

Privacy Policy:

We take your privacy seriously at Cheaper Online. Our privacy policy outlines how we collect, use, and protect your personal information. We encourage you to read through this policy to understand your rights and how we handle your data.

View our privacy policy


We've compiled a list of frequently asked questions to help you find answers to common queries quickly and easily. If you can't find the answer you're looking for in our FAQs, don't hesitate to contact our customer service team.

View our frequently asked questions

Contact Us:

If you have any questions or concerns that aren't covered in our Help Centre, our customer service team are here to help. You can reach us by phone, email, or through our online contact form. We'll do our best to respond to your query as soon as possible.

If you have any questions, issues or delivery problems, get in touch with us