Product Recalls & Safety Notices
At Cheaper Online, the safety and well-being of our customers are our top priority. This page is dedicated to keeping you informed about any product recalls due to potential quality or safety concerns. We take swift action to address any issues, ensuring that affected products are removed from sale immediately. Please check below for the latest recall information, and rest assured, we are committed to maintaining the highest standards of safety and transparency across all our products.
What should I do if a product I’ve purchased is recalled?
If a product you’ve purchased has been recalled, stop using it immediately. Check the manufacturer’s instructions on how to return or dispose of the item safely. You will typically be offered a refund, repair, or replacement. It’s important to follow any recall notices for your own safety.
If you require any further assistance, please get in touch with our customer support team via email at cs@cheaper-online.co.uk
How will I know if a product has been recalled?
Product recalls are usually announced through the retailer’s website, email notifications, or official government recall notices. You can also check recall databases such as the UK’s Product Recall database or the Trading Standards website for updated information.
What is the Waste Electrical and Electronic Equipment (WEEE) Scheme?
The WEEE scheme aims to reduce the amount of waste electrical and electronic equipment that ends up in landfills. Under the scheme, manufacturers and retailers must take responsibility for the collection, treatment, and recycling of electronic waste. This means you can often return old electrical items to a retailer for recycling when buying a similar new product.
If you require help recycling an item you have replaced with an order from our website, please contact us.
How do the Waste Battery Regulations affect me as a consumer?
The Waste Battery Regulations ensure that batteries are collected and recycled responsibly. Retailers that sell a significant amount of batteries must provide a collection point for customers to return used batteries for free. You can drop off your old batteries at participating retailers or designated recycling points.
Can I return my old electrical items when purchasing new ones?
Yes, under the WEEE Regulations, when you purchase a new electrical item, many retailers offer a take-back scheme where you can return your old item for recycling. This helps reduce electronic waste and ensures that hazardous materials are disposed of safely.
What happens to recalled products?
Recalled products are often repaired, replaced, or safely destroyed, depending on the reason for the recall. Manufacturers work with regulatory bodies to ensure the product is disposed of or repaired in a way that doesn’t pose any risk to consumers or the environment.
Why is it important to recycle batteries and electronic waste?
Batteries and electronic waste contain hazardous materials like lead, mercury, and cadmium, which can harm the environment if not disposed of correctly. Recycling helps recover valuable materials and prevents pollution, aligning with the UK’s environmental protection goals.
Where can I recycle batteries or electronic waste in the UK?
You can recycle batteries at designated collection points in stores that sell batteries, or at local recycling centres. For electronic waste, check with your local council for WEEE recycling points or enquire at the store where you purchased the new product, as many retailers offer take-back schemes.
For further details on UK product recalls, the WEEE scheme, and Waste Battery Regulations, always refer to your local council or the retailer’s guidelines.
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